Data-Recovery Process:
 

Our recovery process initially begins with free evaluation. This process allows our engineers to determine what may be causing the disk failure. After the evaluation or failure analysis is completed we will provide an explanation of the computer or disk failure.

The recovery process is defined for each project based on the failure analysis results. Clients are contacted so the information can be reviewed and discussed.

After we receive authorization to proceed from the client, the units are
staged in the computer lab for completion. Our engineers apply their best recovery efforts to retrieve every available data file. Due to media damage or data corruption, some information may not be recoverable.

Reynolds can return your recovered data several convenient ways, simply select the best method for your application.

1. DVD    2. CDROM  3. Loaner Drive  4. Replacement Drive 
 
After the recovery process is completed and you receive your information,  verify the files and directories. Please make a full system backup. Then call us so we can arrange the return of your defective drive.
 
If at any time you have questions or concerns, please call us at